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KXAN - Mercedes Benz

CHALLENGE Mercedes Benz of Austin was battling with a reputation crisis. The dealership had been getting some negative reviews about being off-putting and stuck up. Their goal was to brand themselves as a local, welcoming dealership.

PROCESS After meeting with them, our creative director came up with concepts to showcase iconic Austin things (Food Trucks, Willie Nelson, Dogs, and Tacos) to show the Austin audience they are from Austin and are just like them. After completion of the four spots, we wanted feedback from Austin viewers to help us pick which spot performed best. We used RAM Panel as a guide to which ads we should run for their schedule.

OUTCOME After getting the results and insights back from RAM, we saw that two of the spots (Willie and Dog) performed way better with audiences. We only ended up running the two spots instead of the four after the feedback we got from RAM. Knowing this information on the front end helped us greatly. We were able to secure a $200,000 TV buy with the help and strategic insights from RAM.

TESTIMONIALS

RAM is a crucial tool for The Irish Times: it is proof to our clients how seriously invested we are in their success. Many advertisers have been won and maintained through our continuous RAM research and reporting. We can test print and online ads, sponsored content and innovative campaigns, run creative pre-testing and bespoke surveys based on client needs. We use RAM extensively and creatively: it’s a fast, flexible and user-friendly tool.  Customer service is impeccable: RAM are highly engaged with newsmedia providers and full of innovative ideas and work-arounds for trying something new. I couldn’t recommend RAM more highly: below are just some of the ways it has worked for us.

-Irene Fogarty, Research Executive, The Irish Times.

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